Photo Consultation
Upload photos, enter information about your condition and your prescription will be delivered to your door

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How it works

  1. Upload up to three photos
  2. Enter information about your condition
  3. Receive an assessment based upon the photos and information that you provided
  4. Ask questions and agree on your treatment plan
  5. Your prescription will be delivered to your door

During the Covid-19 pandemic I have gained a lot of experience with remote consultations both via video and telephone. For many patients this has proven a convenient alternative to in person appointments. It has become clear that for straightforward conditions, a photograph along with text consultation works very well and for this reason I am now able to offer photo consultations. Advantages for patients include rapid review and avoiding the need to travel to central london.

How much does it cost?

The cost for a photo consultation is £60. As for any private consultation you will also need to pay the cost of the medicine. Often (but not always) this will be more than the standard NHS prescription charge.

At the present time, private medical insurers in the United Kingdom do not reimburse photo consultations.

How to take photos

High quality photographs are essential for an accurate diagnosis.

The following are some tips to help you take photos with a smartphone:

  1. The photos should be well lit without shadows. Natural light is ideal.
  2. Ensure that the area of concern is fully visible and is not covered by hair or clothes.
  3. Hold the camera steady and take a photo. If the area is difficult for you to access then ask a friend or family member to help.
  4. Focus the camera on the area of interest by touching the screen of the phone.
  5. Ensure that the camera is aligned parallel with your skin and is not at an angle.

Frequently asked questions

Which conditions are suitable?

A photo consultation is suited to straightforward conitions where the diagnosis can be made based upon photographs that you send through and tests (e.g. blood tests, skin biopsy, fungal scrapings etc) are not required.

The types of conditions that are suitable include the following:

  • Acne
  • Facial pigmentation and melasma
  • Facial rashes
  • Vitiligo
  • Rosacea
  • Male pattern hair loss
  • Perioral dermatitis
  • Eczema
  • Psoriasis
  • Scalp itching and flaking
  • Diagnosis of rashes
  • Follow up consultations where I have seen you previously in person

Which conditions are not suitable?

  • Complex conditions that have failed to respond to previous treatment
  • Mole checks and suspected skin cancer
  • Conditions requiring surgical or laser treatment
  • Severe rashes, blistering skin diseases
  • Conditions requiring powerful oral (tablet) treatments which have a risk of side effects for example immunosupressive tablets for severe rashes or oral retinoids for acne.

What if I submit photos and the condition cannot be assessed?

If, following review of your case, it is considered that your condition is not suitable for a photo consultation then your fee will be refunded.

For how long can I ask questions about my diagnosis?

You can ask questions for up to 7 days after you receive your initial assessment. After this, in most circumstances, you will need to initiate a new consultation.

What if I prefer a video or in person consultation?

I am also available for video or in person consultations. Please click here to book.

Will I receive a clinic letter?

All communication will be in writing so there is no need for a separate clinic letter. If you would like a clinic letter please book an in person or video consultaiton here.

Can I contact the practice by telephone?

For photo consultations, in order to streamline responses, all communication is via encrypted email. My practice management team will not have a record of your consultation so you will not be able to ask questions by telephone. If you feel more comfortable contacting the practice by telephone please book either an in person or video consultation here.

How long will it take?

You will receive an assessment within 48 hours.

How will I get my prescription?

Once you have agreed on the appropriate treatment plan, I will issue an electronic prescription. You will be contacted by the pharmacy who will arrange with you a delivery time.

I have another question

Email: contact@drmagnuslynch.com

Get started!

Upload up to three photos, tell me what your concerns are and enter information about your previous treatments and any other medical conditions that you have. You will receive a written assessment and a list of treatment options and will have the opportunity to ask further questions.